A companion to Operational Leadership in Healthcare

Leadership changes when the situation does.

Discover the operating modes you reach for most—and the ones worth activating when your usual approach is not enough.

Explore the books

18 statements · 4–6 minutes · Immediate developmental feedback

How yourespond
NavigatorCatalystArchitectConnectorDeveloperSteward

Built from the realities behind the title

“The title often arrives before the preparation does.”

Michael Cormier created the Operational Leadership Institute after more than two decades of leading in healthcare operations. The Institute turns lessons shaped by staffing pressure, difficult decisions, organizational change, and everyday accountability into practical development resources leaders can use immediately.

Why the Institute—and the OLRP—were created
Experience shaped into practical leadership development
Leadership Is a Response book cover

New from Michael D. Cormier

Leadership is not a label. It is a response.

Leadership Is a Response connects the six OLRP modes to the situations leaders face every day—helping readers recognize their default, understand when it is being overused, and activate a more effective response.

See the insight before you begin

Preview a sample leadership evaluation.

Explore a fictional result to see how the OLRP connects leadership patterns to strengths, overuse risks, reflection prompts, and practical next steps.

View a Sample Results Report

Not a personality box

A practical view of leadership behavior.

The OLRP looks at six useful ways leaders respond to decisions, people, pressure, and operations. Your result describes a current pattern—not a permanent identity or a rank.

✓ Built for healthcare leadership✓ Preserves ties✓ Connected to book chapters

Six operating modes

Each mode adds value. Each carries an overuse risk.

01

Navigator

Sense-making before commitment

02

Catalyst

Movement when the system is stuck

03

Architect

Structure that makes execution reliable

04

Connector

Trust and understanding that make alignment possible

05

Developer

Capability and ownership that outlast the leader

06

Steward

Purpose, standards, and trust protected over time

From insight to action

Your result is a starting point, not the finish line.

  1. 1
    Respond

    Rate what you have actually done—not what an ideal leader should do.

  2. 2
    See your pattern

    Review primary, secondary, lower-access, and blended-mode feedback.

  3. 3
    Practice differently

    Use one 30-day behavior and a targeted chapter path from the book.